News about Hillingdon Samaritans

1 July 2016

SHUSH! and listen

This July, Hillingdon Samaritans is telling people to SHUSH! and listen. As part of its month–long annual awareness-raising campaign, ‘Talk to Us’, Samaritans is on a mission to improve the UK’s listening skills with SHUSH! listening tips that it claims are ‘relationship transforming’. 


Samaritans Listening Tips or S-H-U-S-H:

  • Show you care: focus just on the other person, make eye contact.
  • Have patience: it may take time and several attempts before a person is ready to open up.
  • Use open questions: that need more than a yes/no answer, & follow up e.g. ‘Tell me more’.
  • Say it back: to check you’ve understood, but don’t interrupt or offer a solution.
  • Have courage: don’t be put off by a negative response and, most importantly, don’t be afraid to leave silence.


Every six seconds, someone in the UK and Ireland contacts Samaritans, and every 90 minutes in the UK and the Republic of Ireland, someone takes their own life. Good listening is hard but Samaritans believes it essential in bringing down the number of suicides.


For more information, visit the website or can also follow Samaritans on Twitter @samaritans or facebook

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